Kelowna Orthodontist and Staff

Our Staff is Committed to Helping you Achieve the Perfect Smile

Meet the Orthodontic Team

Dr. Pollard understands that providing excellent service and amazing treatment results is just the start of great patient care. That's why he has carefully selected an exceptional team of professionals that will help him go the extra mile to make sure all MCO patients receive the very best orthodontic experience.

All Mission Creek Orthodontics team members are especially interested in making you feel right at home, putting your needs first to achieve efficient and comprehensive treatment in a supportive, relaxed, and fun environment.

Mission Creek Orthodontics is very fortunate to have such an amazing group of team members. Get to know them better by reading below!

Dr. Derek Pollard
Kelowna Orthodontist

Dr. Derek Pollard grew up in Coquitlam, BC. He attended post-secondary education at Simon Fraser University in Burnaby, BC. Majoring in Kinesiology and minoring in Biochemistry, he received a ... Read More »

Dr. Diego Diaz

Diego grew up in North Vancouver and at a young age, he realized he had a passion for helping people. While obtaining his Bachelor of Science degree from UBC, he became very active ... Read More »


Mariko was raised in the Okanagan Valley and welcomed the opportunity to utilize and expand her administrative skills at Mission Creek Orthodontics. She looks forward to building and maintaining ... Read More »

Orthodontic Lab Technician

Yuan was born and raised in China, where she graduated with a Bachelor's degree in International Business. In 2003, she immigrated to Canada and started a new family. Yuan embraced the exciting ... Read More »

Certified Orthodontic Assistant

Cindy grew up in the East Kootenays. Upon graduation of the Certified Dental Assisting program in 2009, she moved to Kelowna and enjoyed five years in a family dental practice. In 2014, Cindy ... Read More »

Certified Orthodontic Assistant

Melissa grew up in the Okanagan and completed her education as a Certified Dental Assistant in 2010 at the Okanagan College. She continued her dental education by completing her orthodontic module ... Read More »

Certified Orthodontic Assistant

Cassia was born and raised in Kelowna and graduated from the Certified Dental Assisting program at Okanagan College in 2009. After several years out in Calgary working in general dentistry, she ... Read More »

New Patient Coordinator

Shelley was born & raised in Courtenay, BC and relocated to the Okanagan in 2011. After gaining administrative experience in several other dental specialty offices (periodontics, pediatric ... Read More »

Mission Creek Orthodontics

Contact Information

3975 Lakeshore Rd Suite 202
Kelowna , British Columbia
V1W 1V3

Phone: 778-477-5770

Email Us

Hours of Operation

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 9:30 AM - 6:00 PM

Thursday: 8:30 AM - 5:00 PM


Dr. Pollard is awesome. I have been taking my daughter there since October and we have been very happy with the way we are treated by Dr. Pollard and his...

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My daughter is seeing Dr. Pollard for her braces. Very friendly guy and the staff are great as well. They did an excellent job of explaining the problem,...

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Dr. Pollard at Mission Creek Ortho is treating my son and daughter and so far I have been extremely impressed with everything. He is very polite and...

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