Kelowna Orthodontist and Staff

Our Staff is Committed to Helping you Achieve the Perfect Smile

Meet the Orthodontic Team

Dr. Pollard understands that providing excellent service and amazing treatment results is just the start of great patient care. That's why he has carefully selected an exceptional team of professionals that will help him go the extra mile to make sure all MCO patients receive the very best orthodontic experience.

All Mission Creek Orthodontics team members are especially interested in making you feel right at home, putting your needs first to achieve efficient and comprehensive treatment in a supportive, relaxed, and fun environment.

Mission Creek Orthodontics is very fortunate to have such an amazing group of team members. Get to know them better by reading below!

Dr. Derek Pollard
Kelowna Orthodontist

Dr. Derek Pollard grew up in Coquitlam, BC. He attended post-secondary education at Simon Fraser University in Burnaby, BC. Majoring in Kinesiology and minoring in Biochemistry, he received a ... Read More »

Kelowna Orthodontic Assistant

Jennifer was born and raised in West Kelowna, BC. After high school, she went on to attend the University of British Columbia Okanagan. In 2000, she headed back to school to take the Certified ... Read More »

Certified Orthodontic Assistant

Cindy grew up in the East Kootenays. Upon graduation of the Certified Dental Assisting program in 2009, she moved to Kelowna and enjoyed five years in a family dental practice. In 2014, Cindy ... Read More »

Kelowna Receptionist

Tracey earned her degree in Certified Dental Assisting in 1995 from Okanagan College, and then had the honour of working for some of the best general dentists in Kelowna, before entering the ... Read More »

Orthodontic Lab Technician

Yuan was born and raised in China, where she graduated with a Bachelor's degree in International Business. In 2003, she immigrated to Canada and started a new family. Yuan embraced the exciting ... Read More »

Certified Dental Assistant

Holly grew up in the Kootenays and moved to Kelowna to pursue her high school dream of being a Certified Dental Assistant. She graduated from Okanagan College in 2007. After working a few years ... Read More »

Certified Orthodontic Assistant

Casey, a CDA of 7 years, has practiced in both Alberta and BC. She loves her job and enjoys making great smiles for her patients. In her spare time, she is either at the lake or on the ice. ... Read More »


Megan recently moved back to the Okanagan from the lower mainland where she was first introduced to Orthodontics. She is pleased to be a part of the MCO team and being able to be home again. In ... Read More »


Mariko was raised in the Okanagan Valley and welcomed the opportunity to utilize and expand her administrative skills at Mission Creek Orthodontics. She looks forward to building and maintaining ... Read More »

Mission Creek Orthodontics

Contact Information

3975 Lakeshore Rd Suite 202
Kelowna , British Columbia
V1W 1V3

Phone: 778-477-5770

Email Us

Hours of Operation

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 9:30 AM - 6:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM*

*Note that we are only open one Friday per month.


Dr. Pollard is awesome. I have been taking my daughter there since October and we have been very happy with the way we are treated by Dr. Pollard and his...

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My daughter is seeing Dr. Pollard for her braces. Very friendly guy and the staff are great as well. They did an excellent job of explaining the problem,...

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Dr. Pollard at Mission Creek Ortho is treating my son and daughter and so far I have been extremely impressed with everything. He is very polite and...

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